Shipping policy

THE AUSSIE WARDROBE

Shipping and Order Information

This information applies to The Aussie Wardrobe orders delivered to Australia.

Order Processing

Once an order is placed, we require 1 to 3 business days to process it. On weekdays, processing typically takes one business day. Orders placed on Friday evening or over the weekend may take longer within this processing window.

Shipping Time After Processing

Estimated delivery is 8 to 12 business days after processing. Allow approximately 9 to 15 business days in total, including processing. Business days are Monday to Friday, excluding relevant public holidays. These are estimates; if your order is significantly delayed, contact info@theaussiewardrobe.com. Nothing in this policy limits rights or remedies that cannot lawfully be excluded, including under the Australian Consumer Law.

Placing an Order

1. Open the product page and select the correct size and colour.

2. Select Add to Cart.

3. Review your cart and select Checkout.

4. Enter your shipping and contact information.

5. Select from the shipping and payment options displayed at checkout.

6. Review the order total and complete payment following the on-screen instructions.

Security

Payments are submitted through the secure checkout. Available payment methods are shown at checkout. For assistance placing an order, contact info@theaussiewardrobe.com.

Shipping Costs

We offer free standard shipping on all orders delivered within Australia, regardless of the quantity purchased.

Shipping Your Order

We begin processing your order as quickly as possible. Dispatch origin: [CONFIRM DISPATCH COUNTRY OR COUNTRIES BEFORE PUBLICATION]. We will send tracking information when available. If products are shipped separately, we will provide the available parcel details.

Faster Shipping

If you need faster shipping, email info@theaussiewardrobe.com before ordering to check availability, cost and timing. Expedited or same-day delivery is not guaranteed.

Delivery Issues

If your parcel is delayed, missing, damaged or incorrect, contact info@theaussiewardrobe.com with your order number. We will investigate and arrange an appropriate resolution. Please check your address before ordering and contact us immediately if it needs correction.

Import Charges

As items are shipped from Asia, the customer is responsible for any customs duties and import taxes applied to the order on arrival in Australia. Most of the time, it's covered in the Price